Page 6 - April 2024 Newsletter

TECHNOLOGY PAGE

‘Digital Switchover’ Update

Since writing the article last month on BT’s changeover to their
‘Digital Voice’ service, I visited their event at the Shire Hall,
Warwick on 26 February. Actually ‘event’ turned out to be a bit of
a misnomer; rather it was two BT representatives sitting at two
desks in the foyer of the Shire Hall. There were no signs or leaflets
– but at least there was no queue either!

I did discover one fact that I feel isn’t obvious from BT’s website.
The Digital Voice upgrade will take place using the existing copper
wire infrastructure in areas that have not yet been upgraded to
optical fibres. I guess this is necessary because the replacement
optical fibre system will not be country-wide by the end of 2025
when the Digital
Voice
changeover is
due to be
completed.

I felt reassured
that BT will
provide all the
support and
equipment necessary at no cost to us to ensure the new service is
as safe and reliable as the existing service, and with better quality
of sound and hopefully fewer nuisance calls.

For further details go to https://www.bt.com/help/landline/what-
is-digital-voice-and-how-can-i-get-it-

Richard Seaton

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